Warranty

 

Irradiance warrants solar energy resource instrument products manufactured by Irradiance to be free from defects in materials and workmanship under normal use and service for twelve (12) months from the date of shipment by Irradiance unless specified otherwise, subject to the following conditions.

Irradiance’s obligation under this warranty is limited to repairing or replacing (at Irradiance’s option) products that have been returned prepaid to Irradiance.  Irradiance will return warranted equipment by surface carrier prepaid.  The warranty shall not apply to any Irradiance products that have been subjected to modification, misuse, neglect, accidents of nature, vandalism or shipping damage.  Batteries are not warranted.

Under no circumstances will Irradiance reimburse the claimant for costs incurred in removing and/or reinstalling equipment.  This warranty and Irradiance’s obligation there under, is in lieu of all other warranties, expressed or implied, including warranties of suitability and fitness for a particular purpose.  In no event shall Irradiance be liable for consequential or indirect damages including, but not limited to, lost profits, re-procurement costs, interruption of business expenses, property damages, personal injury or loss of goodwill.

Irradiance integrates Campbell Scientific, Inc. products into its products and passes through to Irradiance’s customers Campbell Scientific’s warranties on Campbell Scientific products.  Any warranty claim related to Irradiance measurement system components manufactured by Campbell Scientific equipment must be handled through Irradiance.

Warranty and Factory Repair:

Products may not be returned without a purchase order and/or warranty claim and a Return Merchandize Authorization.  For an RMA form and out-of warranty repair estimates please request an RMA.